Replies within 24 hours
SUMMARY:
At The Wooden Floor, we transform the lives of young people through the power of dance and access to higher education. The Student Support Services Department plays a vital role in this mission by providing consistent supervision, meaningful support, and trusted relationships with students and families across both our Main Street and Depot at Santiago locations.
The Student Support Services Leader is a hands-on team member who ensures students are supported, safe, and engaged during program hours. This role combines daily interaction with youth and behind-the-scenes support for program operations, including assistance with family services, academic and college readiness, and routine communications.
This position is ideal for someone dependable, student-focused, and ready to step in where needed, whether helping with logistics, tracking student progress, or leading closing procedures to make sure students depart safely and spaces are reset for the next day.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Be present and approachable by greeting students warmly, checking in with them, and offering consistent encouragement.
- Supervise attentively and help maintain a safe and positive environment in dressing rooms, the Education Center, and other student-centered areas.
- Comfortable with supporting individualized tutoring sessions and completing related tasks such as student learning plans, tracking students’ progress, and preparation of activities.
- Arrive prepared to support programming and help ensure The Wooden Floor feels welcoming and safe for students and families, including during student drop-off in the Main Street driveway.
- Assist with end-of-day routines like tidying dressing rooms and the Education Center, organizing materials, and making sure students leave safely.
- Help connect students with academic, college, and career resources by guiding them to the right support staff or materials.
- Monitor supplies used by students and let the team know when something needs to be replenished.
- Be ready and flexible to assist with walk-in tutoring, help at the front desk, or support in other areas when needed.
- Take the initiative to organize, prep materials, follow up with students, or support teammates during quieter moments.
- Help pass along reminders and updates to families in coordination with the Academic and Family Services teams.
- Support student supervision and logistics during field trips, workshops, and performances, showing flexibility and leadership in the moment.
EDUCATION AND/OR EXPERIENCE:
- Bachelor’s degree in social sciences, education, humanities, or related fields preferred.
- Two-year associate degree in social sciences, education, humanities, or related fields in process.
- Some experience working with children in after-school programs, social services, recreation, or arts organizations is a plus.
- Exceptional interpersonal and communication skills.
COMPUTER & EQUIPMENT SKILLS:
- Proficiency in Microsoft Office Suite.
- Ability to maintain and update electronic and paper student records.
PHYSICAL JOB REQUIREMENTS:
- Occasionally bend, squat, crawl, climb, kneel, handle objects, push/pull, and reach above shoulder level.
- Frequently sit, walk, and use fine finger movements.
- Occasionally lift and carry loads up to 25 pounds and occasionally lift loads between 25-50 pounds.
OTHER JOB REQUIREMENTS:
- Ability to pass a criminal background check.
- Assist with the execution of special events and activities as requested.
Compensation: $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Wooden Floor
Founded in 1983, The Wooden Floor is one of the foremost creative youth development nonprofit organizations in the country. We inspire and transform the lives of young people through the power of dance and access to higher education. In Orange County and through national licensed partners, we use a long-term approach grounded in exploratory dance education to foster the confidence and gifts within each child to innovate, communicate, and collaborate – skills necessary for success in school and in life. 100 percent of students who graduate from The Wooden Floor enroll in higher education. Our students become change agents and beacons of hope within their own families, their neighborhoods, our community, and our world.
Company Website: thewoodenfloor.org
(if you already have a resume on Indeed)